Viewing and Downloading Newly Collected Contact Details

This is a type of lead analytics that lists all customer contact details collected in the last 30 days. The information collected includes:

• Name
• Phone number
• Email address
• Comments
• Platform the information was retrieved from (e.g. Facebook, website, Instagram. etc.)
• Date and time of last activity

So Let’s get you one step closer to getting MORE customers and MORE help! 

To get started:

• Ensure you are logged in to your Pupsai account. For help logging in, refer to Login to Pupsai.
• Ensure you have subscribed to Pupsai. If you have not done so and need help subscribing, refer to Subscribing To Pupsai.

From your dashboard:

• In the navigation bar to the left of the page, select the “Wiggles” menu option
• From the drop down menu, select “Lead Analytics”
• You’ll be redirected to the “Lead Analytics” page
• Scroll down to the “Newly Collected Contact Details” section, shown in the image below

• To download the analytics data:
  • Click the excel icon in the top right corner of the rectangle. An excel file with the data will be downloaded to your computer.
• N.B: If there is no data available for the metric, this emoji 😯 will be displayed and nothing will be downloaded.

To get more detailed analytics or analytics for a time period past the last 30 days:

• Scroll up and click the “GET MORE DETAILED ANALYTICS LIVE AND IN YOUR EMAIL” button
• You’ll be redirected to the “Engagement Analytics Request” Page seen below.
• Enter the required fields
• Click the “Submit Request” button
• Once your request is received by the Pupsai team, a representative will be in contact with you