Dashboard – Viewing Chat Analytics

Let’s get you one step closer to getting MORE customers and MORE help! To get started, ensure you are logged in to your Pupsai account. For help logging in, refer to Login to Pupsai.

Once you are logged in, you’ll be redirected to your dashboard, as see below:

Quick Overview
This section contains:

• The store information
• The number of products recommended by Pupsai to your customers
• The number of users that took the recommendations Pupsai offered
• Total number of conversations held across all platforms (Facebook, Twitter, Instagram, etc.)
• Quick link to “Referrals” page
• Quick link to the Analytic Reports pages

Frequent Topics
Frequently asked questions by your customers.

Most Recommended Products
Products which your customers are most interested in.

Messages Sent
Total messages sent in a specific time period.